State Farm® Insurance Agent Melissa Milender

"Didn't get to talk to Jake 😟. But, I did speak with Ruth! Top notch customer service, and the knowledge to go with it. She made shopping for insurance the easiest, by far! Thanks"

"Best Insurance Office in California! They offer the best coverage at a reasonable price. Everyone in the office is wonderful and very knowledgeable to help you in any way😎"

"Fernanda was extremely helpful and professional. We need more caring people like her in this world! She helped me find the best rate and coverage and helped me get back to my day quickly. Her effervescent personality is refreshing! Thank you for taking great care of us. Sincerely, Kate Worden"

"HORRIBLE CUSTOMER SERVICE! Ruth Lucero is a liar and a scammer! She’s just interested in making commission sales. My policy went from $183 to $434!! She’s out of her damn mind! Called the office and Fernanda answers the phone and is extremely snarky “didn’t you notice your bill was different “, it’s not my JOB to continuously call different departments to make sure a multi car discount falls off. I repeatedly asked Ruth to make sure I had my 1 car on my policy and her excuse is the billing department is slow but “at least you’ll have a discount in the meantime”, hello?? Who do you think is going to have to pay?? I also had to constantly call Ruth to even get my ID cards! This issue has been going on since APRIL, it’s now AUGUST. Why do I have to beg State Farm to provide a service I freaking pay for??!! RUTH LUCERO told me I was paying for my premium once I changed vehicles and MONTHS later it “turns out” I didn’t and State Farm is raising my rates?? And she created a new policy and not replace it?? I told her to REPLACE my policy and she created a new one! One person from corporate told me over the phone “it’s not that bad, you’ll pay that for only 3 months”. Are you kidding me?? I have documents and emails from Ruth stating my policy is $291. Why am I paying for HER mistake? She’s an Extremely crooked employee, who clearly does not know how to do her job or how to disclose all information, which should be illegal. I just came from a different State Farm office and they agree Ruth scammed me. Horrible experience all around. DO NOT WORK WITH RUTH LUCERO, SHE’S A LIAR OUT TO TAKE YOUR MONEY!!"

"Fernanda was very helpful and made the process very easy. I was able to start my policy from home. She even found me a couple discounts and my policy ended up being lower than any other site I looked at. Thank you Fernanda!"

"Very Helpful on switching over to State Farm insurance"

"Best of the best always there when I need time in away way Ty Melissa your the best"

"They are great! They will take their time and explain everything to you!!"

"I love the saving and wonderful services from Ruth. Thank you very much. I would recommend everyone if your current car insurance increased, talk to Ruth."

"Fernanda Lira, Insurance Representative Great service and , great conversation during the whole process"

"We were insured by another company and our rate went up by $200.00 for absolutely no reason. I knew it was time for a change. My daughter suggested State Farm and I will be forever grateful to her. Melissa's office not only gave us a better rate but with what we saved, we were able to purchase life insurance. We basically got double the insurance for less than we were paying for just our car insurance with Allstate. Melissa and Fernanda were INCREDIBLY kind and patient with us during the process. They answered all of our questions and treated us with respect. This is by far one of the best customer service experiences I have ever had. If you need insurance, this is the office to call."

"Ruth is amazing she made the process so easy got me the lowest rates I love her this will be the only State Farm I deal with she’s the best! Thank you for everything"

"Best Service, I recommend this office, ask for RUTH!"

"If you want great customer service you have to visit this office or call and ask for Fernanda. She is the best at what she does She is extremely helpful, detailed and patient and willing to answer as many questions that you have. Fernanda’s customer service is truly phenomenal and is the reason why I like doing business with this particular State Farm office she makes getting auto insurance and life insurance a breeze!!"

"Fernanda helped me setup my insurance policy fast and it was easy!"

"Just love the way I was treated by Fernanda she made me feel very comfortable and the service was great thanks"

"I was intimated because I usually go to agencies instead of the actual insurance brokers. But not only did I save money, but everything was explained to me, and I literally got emotional. I wasn't dupped and got top-notch quality insurance."

"Wow, talk about customer service! I have been treated like family. I was in need of a great insurance policy that offers everything I needed for my vehicles and I even got life insurance! The convenience of reaching out and having my insurance active within a very short amount of time. I also purchased a second vehicle, emailed my agent, and again the car was insured, within the hour. There are many, many options out there for insurance agents and companies, but I have to stick with the ones who don’t treat you like a number or another customer. Thanks again for taking such great care of me and my vehicles!"

"I had a great experience with my Agent Ruth . Love the communication"

"Amazing customer service and prices. I highly Recommend Melissa Melender and your State Farm for your insurance needs."

"Melissa Milender State Farm Office is awesome!! All the ladies there are really great and knowledgeable with anything you might need! Fernanda helped me out & was able to take care of my auto, my home and now my life insurance! If you're looking for a state farm office, look no further, this one is IT. Thank you girls, you all are amazing!!"

"Working with Ruth and Melissa Milenders State Farm agency was great! Ruth made everything simple, explained each step, addressed all of my questions. It was how getting car insurance should be!"

"Great customer service. With CA. Insurance laws changing almost on a daily basis Ruth/Melissa were able to get me into a policy with no hesitation. They followed up with me after I bought my policy and still message me to make sure I am happy and make sure I don’t need any changes to my policy. Give them a call for a free quote!"

"I give Ruth five stars because she was very professional knowledgeable and took my calls when I called or returned my call as soon as she was available. I wish every agent was as professional as Ruth because as I was shopping I met some very rude agents."

"Seriously so amazing. My ex husband canceled my 21st century car insurance policy without notifying me and I was struggling to find available coverage. But the representative I spoke with here at State Farm was so great and they were able to handle getting my car insured so I could immediately send proof to the DMV to avoid registration suspension. So great and helpful and I am very satisfied!"